1. Introduction
Welcome to Tots Pipsqueaks. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms and Conditions.

2. Eligibility
To use our services, you must be at least 18 years old or have the permission of a parent or guardian. By using our website, you represent and warrant that you meet these eligibility requirements.

3. Orders and Payment
Order Acceptance: All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.

Payment: We accept major credit cards, PayPal, and other payment methods as listed on our website. Payment must be made in full at the time of order.

4. Shipping and Delivery
Shipping Times: Domestic orders (within South Africa) typically take 7-14 business days for delivery. International orders vary by destination. Please refer to our shipping policy for more details.

Shipping Costs: Domestic orders ship for free. International orders have a flat rate shipping fee of R350.

Order Processing: Orders are processed within 1-2 business days after payment is confirmed.

Customs and Duties: International orders may be subject to customs and import duties, which are not included in the shipping cost. The customer is responsible for any additional charges.

5. Returns and Refunds
Returns: We do not accept returns due to the prohibitive cost of shipping items back to the warehouse. Instead, we offer refunds within 30 days of delivery if you provide proof of the refund to your customer.

Refunds: we do not offer refunds. All sales are final once the order has been placed. This policy is in place to ensure efficient processing and delivery of your orders.

6. Order Issues
Lost or Damaged Packages: If your order is lost or damaged during shipping, please contact us with the tracking number and any relevant information. We will work with you to resolve the issue.

Defective Products: If you receive a defective product, contact us immediately with photos and a detailed description of the issue. We will arrange for a replacement if necessary.

7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Tots Pipsqueaks or its content suppliers and is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and disclose personal information.

9. Limitation of Liability
To the fullest extent permitted by law, Tots Pipsqueaks shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of products from our store.

10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

11. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our website constitutes acceptance of the revised Terms and Conditions.